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Create and manage loyalty program bonuses
Create and manage loyalty program bonuses

How to create and configure bonuses in the Loyalty Program

Andrew Gubal avatar
Written by Andrew Gubal
Updated over a week ago

This article assumes that you are already aware of how the Loyalty Program works and how to activate the Loyalty Program and the main ideas of its configuration. If not please read the following articles:


When we say bonus we mean some service or product that a client can receive for free when he collected a certain amount of points. Discounts and absolute discounts are also bonuses in general understanding but in terms of our loyalty program, they are separate categories.

Create bonus

Main menu -> Clients -> Loyalty Program -> Add button in the Bonuses section

  1. Fill bonus Name and Description, upload photo. The description and photo are optional.

  2. Points Needed - how many points a client needs to collect to get the bonus.

  3. Deduct points - deduct bonus points from a client's total points or not. For example, you don't need to deduct points if you'd like to configure a progressive model when you provide a permanent 10% discount when a client collected 1000 points and a 20% discount when the client collected 3000 points.

  4. Is a One-time bonus - if checked the bonus can be received only once by each client. Otherwise, clients can receive it multiple times - every time when they have enough bonus points.

  5. Expiration date - bonus will not be available after the date. Leave empty to make bonus infinite.

  6. Target customers. Allows to specify the target audience for the bonus - is it available for all clients, specific groups of clients, or only for one selected client:

7. Click "Save" to create the bonus.

If the Loyalty Program is activated the bonus will immediately appear in your mobile app and website.

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